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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Mabee

May 30, 2025

5  out of  5
rating by Chris Mabee
"Went to Justin for a complicated policy because of a change in our HOA rules. He got us insured the same day. Awesome service. Would absolutely recommend working with him."
We responded:
"Hey Mr. Mabee, it's always a pleasure dealing with kind, and respectful people. Please don't hesitate to reach out if you need anything. "
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Gregory Kent

May 30, 2025

5  out of  5
rating by Gregory Kent
"I needed help with adding renters insurance and this group made the process easy and affordable for me. Thank you for making this process easy and quick. I am completely satisfied with my new policy at State Farm and my Rep Justin Tiner!"
We responded:
"Mr. Kent, we appreciate you taking the time to leave a review for the office. Thank you. "
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Ashley B.

May 30, 2025

5  out of  5
rating by Ashley B.
"I’ve had a great experience with State Farm’s agent Richard Winfrey. From the moment I contacted with questions about my policy, they were friendly, knowledgeable, and genuinely helpful. They took the time to explain my coverage options clearly and answered all my questions without rushing me. What stood out most was how responsive he were and had great service, whether I called, or emailed. I always received great support. When I have questions, the process was smooth and stress-free. Richard Winfrey kept me informed every step of the way and made sure I understood what to expect. It’s reassuring to know that I can count on State Farm for not just reliable coverage, but also outstanding service when I need it most. Highly recommend!"
We responded:
"Hey Ashley! What an awesome review you left for Richard! He is a great addition to the team, and we appreciate you so much for taking the time to explain your experience with him. When customers are happy, we are happy. Thank you."
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Nicholas Winfrey (VAVU)

May 30, 2025

5  out of  5
rating by Nicholas Winfrey (VAVU)
"These guys are awesome, honestly, one of the best teams I worked with! Very professional💪🏾 Shoutout to Tre helping me get a great policy. Thank you for your service"
We responded:
"Hey Vavu, thanks for leaving a review for your brother and the team. We still waiting on some new music my man!"
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Dabitz ForLife

May 29, 2025

5  out of  5
rating by Dabitz ForLife
"I call asked to get me a quote and 10 min later had full coverage and everything I needed will always recommend thank you so much appreciate Justin was an awesome person to deal with fast"
We responded:
"I really appreciate you taking the time to leave a review for the office. It really helps when prospects hear from real customers about their experience. Thank you."
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Amy Taylor

April 7, 2025

5  out of  5
rating by Amy Taylor
"Very helpful!"
We responded:
"Hello Amy. Thank you for leaving a review for the office! We really appreciate it."
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Robert Duenas

March 31, 2025

5  out of  5
rating by Robert Duenas
"Okay. Ebony was so nice.She was so great and helped me"
We responded:
"Hey Robert, thank you for taking the time to leave a review for Ebony!! She is a rock-star, and I am lucky to have her."
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Brandon Keller

March 28, 2025

5  out of  5
rating by Brandon Keller
"Justin was very friendly and knowledgeable about my insurance needs. He got me the best deal paired with fantastic service."
We responded:
"Hey Brandon, I appreciate you taking the time to leave a review for the office. Thank you. If you ever need anything, please don't hesitate to reach out."
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Bridget B (Bridgey)

March 6, 2025

5  out of  5
rating by Bridget B (Bridgey)
"Justin and his team have always been very helpful in getting me the best quote and best savings available. Very friendly and professional! They are always available and answer my phone calls and answer my questions. Thank You"
We responded:
"Thank you, Bridget, for taking the time to leave us a review we really appreciate it. Congratulations on your new car!!!"
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Tarryn Molloy

February 24, 2025

5  out of  5
rating by Tarryn Molloy
"The best! Only took him 5 minutes to get my registration un suspended! Great convos"
We responded:
"Hey Tarryn, I appreciate your review. You had insurance at a time you weren't able to prove so therefore I was able to provide proof to the State that you in fact DID have insurance at that time proof was needed, which made the un-suspension possible. Anytime you need something, don't hesitate to reach out. "
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Omar Truck driver عمر مغربي سائق شاحنة بأمريكا

February 18, 2025

4  out of  5
rating by Omar Truck driver عمر مغربي سائق شاحنة بأمريكا
"Good customer service"
We responded:
"Omar thank you for taking the time to leave a review for the office. I appreciate it."
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Alex

February 14, 2025

1  out of  5
rating by Alex
"Have called multiple times to get a life insurance policy canceled, was told it was canceled, my card was charged again I called back and told y’all hey this was supposed to be canceled and I was told oh yeah I see that in the notes here is some paperwork to sign again and we will get you a refund, I still haven’t seen a refund and it’s been a couple of weeks and the overall experience with your office has not been good at all."
We responded:
"Hey Alex, I believe you came from Louisiana and had insurance for 1 month with my office back in 2022. The refund would've come from corporate not my office. I appreciate you taking the time to express your frustrations with my office. It lets customers know these reviews are in fact real. It also lets me know how we can be better in the future as well. If you want to give me a call so I can make sure I have the correct address for you so you can get your refund back that would help"
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Xavier J

February 7, 2025

5  out of  5
rating by Xavier J
"Great experience fast simple and easy"
We responded:
"Xavier, I want to thank you for taking the time to leave a review for my office! I appreciate it."
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Hrushikesh Engineer

January 31, 2025

5  out of  5
rating by Hrushikesh Engineer
"Great experience working with Justin to get my auto and renter's insurance. He was very friendly, helpful and understanding of my needs and give right suggestions. I would recommend working with him. Thank you again Justin."
We responded:
"Hey Mr. Engineer, it was my pleasure thank you."
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Tasha C

January 13, 2025

5  out of  5
rating by Tasha C
"Great customer service! Tre was so helpful and available to answer all of my questions. He also made me aware of other services that they offer. I am well pleased."
We responded:
"Thank you Tasha, for leaving a review for Tre. Don't hesitate to reach out if you ever need anything!"
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Naleigha Newman

January 8, 2025

5  out of  5
rating by Naleigha Newman
"Easy to talk too, got everything done in 15 or less, very nice guy, mad sure everything was correct."
We responded:
"Naleigha thank you for your review! It really helps the office when customers take the time to leave a review about their experience. Thank you."
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Vgf Murda

January 7, 2025

5  out of  5
rating by Vgf Murda
"Justin is a great agent to have he is friendly and efficient got my insurance in less than 15 mins"
We responded:
"Hey, I appreciate you taking the time to leave a review. If you ever need anything, dont hesitate to reach out! Thank you."
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Michael Hughes

January 3, 2025

5  out of  5
rating by Michael Hughes
"My agent make me feel like family. Thank you"
We responded:
"Michael, thank you for taking the time to leave us a review. Tre is amazing at what he does. I am happy he was able to assist you with setting your family up for success with life insurance! You are definitely apart of our family! "
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brandogordon

December 5, 2024

5  out of  5
rating by brandogordon
"Sometimes the process of looking for insurance can be tedious and a little scary. There’s always this fear that someone is trying to overcharge you and under promise on what their product offers. But that was not my experience this time. My experience this time brought me to Justin Tiner’s agency. Where the service was remarkable. I had the chance to work with Richard Winfrey as well. he was assigned to my file. My policy happened with ease. They were determined in finding the best plan for me. And for that, I’m thankful. I will use State Farm again!"
We responded:
"Hey there! I appreciate you taking the time to leave a review for the office. Richard is a key component to taking care of our customers. When they feel like this, lets me know I have the right person on my team. We are happy to have you and if you ever need anything, please do not hesitate to reach out. Thank you."
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Jeffery Brown

August 26, 2024

5  out of  5
rating by Jeffery Brown
"Mr. Tiner was pleasant to work with and saved my household alot of money when we made the switch to State Farm."
We responded:
"Hey Jeffery, I appreciate you taking the time to leave a review. Thank you!"
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Nan Say

August 21, 2024

5  out of  5
rating by Nan Say
"Such fast and efficient interaction, got the work done quickly. Very friendly and helpful, highly recommend."
We responded:
"Hey Nan, I appreciate your review so much. It was a pleasure to assist you. If you need anything, do not hesitate to reach out. Thank you."
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Roxann Temple

August 15, 2024

5  out of  5
rating by Roxann Temple
"Hi everyone! My State Farm Agent Justin Tiner is the goat! He always show good customers service skills and positive attitude. When I have questions about my insurance, he always get back with me in a timely manner with an answer. HighlyI recommend my agent Justin Tiner for all of your auto, life, property insurance needs around the Quad Cities Area!!!!"
We responded:
"Hey Roxann thank you kindly for this awesome review. You already know if you need anything we are always here to help. Thank you!"
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Jonathan Winfrey

July 31, 2024

5  out of  5
rating by Jonathan Winfrey
"Richard Winfrey gave me great service. He was very informative with the information that he brought forth and gave me the best price that I felt I could get for my car insurance on my new 2021 Chevy Silverado. I appreciate them a lot and thank you."
We responded:
"Hey Jonathan, thank you for taking the time to leave a review. Richard is a great asset to the team. Also, congratulations on your new truck that's awesome! "
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Elliot Dunn

July 23, 2024

5  out of  5
rating by Elliot Dunn
"Very professional and informative. Took the time to explain the many options at my disposal. Highly recommended. Thanks."
We responded:
"Hey Elliot, I appreciate you taking the time to leave a review for the office. It was a pleasure working with you. If you need anything, please reach out. "
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Dana Campbell

July 15, 2024

5  out of  5
rating by Dana Campbell
"Excellent job 💯"
We responded:
"Thank you Dana, for leaving a review for the office. We really appreciate it."